1. Use Your Online Social Security Account

The fastest and most reliable way to check your SSDI payment status is by accessing your My Social Security account online.

Steps to Check Your Payment Status Online

• Visit www.ssa.gov/myaccount
• Log in using your username and password
• Click on the “Benefits & Payments” section to view:
• The amount of your upcoming payment
• The scheduled payment date
• Any past payment history

If you do not have an account, you can create one by providing your Social Security number, email, and personal verification information.

2. Use the SSA Mobile App

SSA offers a mobile-friendly site that works well on smartphones or tablets. While there is no standalone app, you can access your My Social Security account using your device’s browser to check your payment status on the go.

3. Call the Social Security Administration

If you prefer to check your SSDI payment status by phone:

• Call the SSA’s toll-free number at 1-800-772-1213
• Representatives are available Monday through Friday, 8 AM to 7 PM
• For quicker service, call early in the morning or mid-week when call volume is lower

Be prepared to provide your Social Security number and answer security questions to verify your identity.

4. Visit Your Local SSA Office

If you need assistance in person, you can visit your nearest SSA field office in Kentucky. Bring:

• Your Social Security card or number
• A government-issued photo ID (such as a driver’s license or state ID)

Staff can assist you with:

• Checking your current payment status
• Updating bank account information for direct deposit
• Answering questions about payment delays or adjustments

5. Check Your Bank Account Directly

If your SSDI payments are set up for direct deposit, you can also check your payment status by:

• Logging into your bank’s online or mobile banking system
• Calling your bank’s automated account line
• Visiting your local bank branch

SSDI payments are typically deposited on the second, third, or fourth Wednesday of each month, depending on your birth date.

6. Understand Payment Dates Based on Birth Date

SSDI payments follow this schedule:

• Birth dates 1st–10th: Paid on the second Wednesday of the month
• Birth dates 11th–20th: Paid on the third Wednesday of the month
• Birth dates 21st–31st: Paid on the fourth Wednesday of the month

If your payment does not arrive as scheduled, check your SSA online account first to confirm the payment was issued before contacting SSA or your bank.

7. What to Do If Your Payment is Delayed

If you do not receive your payment:



• Wait at least three business days after the expected payment date
• Check your My Social Security account to confirm issuance
• Contact SSA at 1-800-772-1213 to report the missing payment and initiate an investigation if needed